1. Introduction

Welcome to CoachX, a platform dedicated to empowering personal trainers by providing them with tools and guidance to establish and grow their online coaching businesses. This Privacy Policy outlines how CoachX (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website at https://coachxlifestyle.com, use our services, or interact with the Everfit app as part of our Team Environment. By using our services, you agree to the terms outlined in this Privacy Policy.  

2. Data Controller

CoachX, managed by Fabian Polak, acts as the data controller responsible for your personal information. We are committed to protecting your data and ensuring it is processed in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.  

3. Information We Collect

When you interact with our website, services, or the Everfit app, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Technical Data: IP address, browser type, device information, operating system, and data about how you use our website and the Everfit app.
• Usage Data: Information about your interactions with our services and the Everfit app, including login history, pages visited, time spent on our site, and app usage statistics.
• Health and Fitness Data: Data related to your fitness activities, such as workouts, nutrition plans, health metrics (e.g., weight, height), and progress tracking. This data is collected when you use the Everfit app as part of our Team Environment.
• Marketing and Communication Preferences: Preferences for receiving marketing from us and your communication preferences.
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Profile Data: Username, password, purchases or orders made by you, and your feedback.

4. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Improving Services: To deliver and maintain our services, including managing your account, processing your requests, and improving the user experience.
• Communication: To communicate with you, including sending you updates, newsletters, and promotional offers (subject to your preferences).
• Analytics and Research: To understand how our services are used, to develop new features and products, and to analyze the effectiveness of our marketing strategies.
• Marketing: To send you marketing communications about products, services, offers, promotions, and events that may interest you (subject to your preferences).
• Compliance: To comply with legal obligations, prevent fraud, and protect the rights, property, or safety of CoachX, our customers, or others.
• Fitness and Health Monitoring: To provide personalized coaching services, including fitness and nutrition plans, and to monitor your progress in the Everfit app.
• Team Environment Interaction: To facilitate interactions within our Team Environment in the Everfit app, where coaches and clients can share workouts, ideas, and support each other.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our services. This helps us provide a more personalized experience by understanding your preferences and improving the functionality of our website. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please see our Cookie Policy.  

6. Use of the Everfit App and Team Environment

As part of our services, CoachX offers access to the Everfit app, a custom-branded online coaching platform provided by Everfit. When you use the Everfit app as part of our Team Environment, we process your personal data as follows:

• Fitness Activity Recording: The Everfit app allows you to record fitness activities, such as workouts and runs. You must grant the app access to your location data to record these activities accurately. This data is used to provide insights into your fitness progression, including duration, distance, speed, and activity type.
• Health Data Integration: The Everfit app can integrate with Apple Health or Google Fit to import your fitness history. You can manage these permissions through your device settings at any time.
• Team Environment Communication: The app enables you to join group chats moderated by your coach, where you can interact with other team members, share progress, and receive support. Your profile picture, name, and any content you post in these groups will be visible to other participants. You can leave the group at any time.

Note that while CoachX manages the Team Environment in the Everfit app, your individual coach may act as the data controller for specific data you share within the app. Please refer to your coach’s privacy policy for more details.  

7. Sharing Your Information

We may share your personal information with third parties in the following situations:

• Service Providers: We may share your data with third-party vendors who assist us in operating our website, conducting our business, or serving our users, such as payment processors, hosting providers, and marketing partners.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
• Group Companies: We may share your information with our group companies to provide you with services or for internal business purposes.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

9. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your data is no longer required, we will delete or anonymize it in accordance with our data retention policies.  

10. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of your personal data that we hold.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data where there is no good reason for us to continue processing it.
• Right to Restrict Processing: You can request that we suspend the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another party.
• Right to Object: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@coachxlifestyle.com.  

11. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.  

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.  

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on our website with a revised date.  

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: CoachX Email: info@coachxlifestyle.com